Parental feedback is greatly received - please contact us through our confidential email address with any queries or questions at firstname.lastname@example.orgIf, as a parent of child attending Castleview, you require a paper copy of the information on the website, we can provide this upon request.
The two members of staff most likely to greet you when calling or visiting the school will be: Mrs Sangha or Mrs Dhandwar.
Headteacher Mrs Clare Beynon
Telephone: 01753 810615
Fax: 01753 810851
SENCO: Mrs Kiran Aujla. Contact details as above
If parents have a query or complaint about the curriculum, they should contact the class teacher or the Phase Leader. Difficulties can usually be settled informally at an early stage. However, in extremely rare circumstances it may be necessary to follow the procedure below.
1.Informal Level from the class teacher, then the Phase Leader and if not resolved then the Headteacher
2.Formal Level to the Governing Body
3.Formal Level to the Local Authority (LA)
The name of the Chair of Governors or the Chief Education Officer of the LA will be given to formal complainants, along with copies of any relevant documents explaining the complaints procedures.